User generated content (UGC) is any content — text, videos, images, reviews that are created by people, rather than brands or organisations. These people are typically existing customers who have had experience with your brand, hence why their video content is more often seen as authentic & reliable vs. traditional branded content.

A UGC agency specialises in creating and managing UGC videos for brands and businesses. We work closely with UGC content creators & micro influencers to create these UGC videos.

- Showcase real-life experiences and testimonials from customers
- Help build brand loyalty and encourage others to try your product or service
- Humanise your business due to its authentic nature, in turn generate more sales

We typically do a minimum of four videos, our packages and pricing options are tailored to meet your unique needs.
Schedule a call with us to learn more and determine the best fit for your business.We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.

Our expert team of video editors will handle everything to ensure we produce videos that are not only aligned with your brand but are also scroll stopping & high converting.

Our UGC collaboration is a four-step process. We start with a strategy session to ideate creative concepts, then select and brief creators aligned with your brand. Our team handles everything from initial briefing to final content delivery. The final UGC content is uploaded to a cloud folder, ready for download. This streamlined process ensures a seamless experience from ideation to final UGC delivery.

Certainly. Organically, every asset created through our UGC process belongs to you. However, for any paid usage, we handle negotiations on your behalf to secure favourable rates. This ensures that while you have full ownership for organic use, we actively manage and facilitate paid usage agreements to best suit your requirements.

Absolutely. You have the freedom to select influencers aligned with your brand and target audience. Alternatively, we can leverage our expertise to recommend creators based on their portfolio experience and alignment with your industry. For instance, if you're a skincare brand, we'll strategically choose creators with a proven track record in producing UGC skincare videos, ensuring a tailored fit for your campaign objectives.

Our typical turnaround time for UGC videos is 7-10 days from the UGC creator receiving the product. It's important to note that this timeframe may be expedited for service-based or e-product campaigns, ensuring you see the impactful results of your campaign promptly.